11plus Frequently asked

QUESTIONS

11plus Frequently asked questions

Shop FAQs

Do I need an account to make a purchase?

No you do not need to have an account to make a purchase.



What methods of payment do you accept?

We accept Credit/Debit card payments or PayPal. All payments are processed securely by PayPal, however you do not need a PayPal account to make a purchase. When you are taken to PayPal's secure payment page you will be given the opportunity to either login to your Paypal account, or click the 'Check Out as a Guest' link to pay using your credit/debit card.



If I purchase the 'PDF Download' version how long before I can download it?

Immediately. As soon as you complete the checkout & make your payment you will be sent an email with links to download your files. Please check your spam/junk folder if you did not receive these emails. If you have any issues regarding this please contact us.



Are there any limits or restrictions associated with purchasing PDF Downloads?

The download link you recieve via email with be active for 30 days from purchase. All products purchased via our shop are unlicensed and for individual use (parents) only. You may not lend, share, print or duplicate our products for distributing to anyone else.



VR explained

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